Privacy policy

Privacy Policy

Last updated: 2026

This Privacy Policy describes how Vizon ("we", "us", or "our") collects, uses, and shares personal information when you visit, interact with, or make a purchase from our online store.

1. Information We Collect

When you visit our store, we automatically collect certain information about your device, including your IP address, browser type, time zone, and some of the cookies installed on your device. As you browse, we collect information about the individual pages or products you view, what websites or search terms referred you to our site, and how you interact with the store. We refer to this automatically collected information as Device Information.

When you make a purchase or attempt to make a purchase, we collect: name, billing address, shipping address, payment information (credit card numbers are processed by our payment provider and never stored on our servers), email address, and phone number. We refer to this as Order Information.

2. How We Use Your Information

  • Fulfill orders: process payments, arrange shipping, and provide invoices and order confirmations.
  • Communicate with you: respond to support requests and send transactional emails.
  • Screen for fraud: verify the legitimacy of orders to protect customers and our business.
  • Improve our store: analyze browsing patterns to optimize the shopping experience.
  • Marketing (with consent): when you opt in, send you promotions, new arrivals, and personalized recommendations.

3. Sharing Your Information

We share your Personal Information with trusted third parties to help us provide our services:

  • Shopify — to power our online store.
  • Payment processors — to securely handle transactions.
  • Shipping carriers — to deliver your orders.
  • Analytics providers (e.g., Google Analytics) — to understand site usage.

We may also share your information to comply with applicable laws, respond to lawful requests, or protect our rights.

4. Your Rights (GDPR / CCPA)

If you are a resident of the European Economic Area, the United Kingdom, California, or similar jurisdictions, you have the right to access, correct, update, or delete the personal information we hold about you. You may also object to or restrict certain processing of your data, or withdraw consent at any time.

To exercise these rights, contact support@vizon.com. We will respond within 30 days.

5. Data Retention

When you place an order, we retain your Order Information for our records unless you request deletion. Marketing data is retained until you unsubscribe.

6. Cookies

We use cookies to enhance your browsing experience, analyze traffic, and personalize content. You can disable cookies in your browser settings, but some features of the store may not work properly.

7. Children

Our store is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. Any changes will be posted on this page with an updated revision date.

9. Contact

For questions about this Privacy Policy or to exercise your data rights, contact us at support@vizon.com.